Start, Change or Stop Service
Water and wastewater accounts must be in the property owner's name. The District does not open or keep accounts in a tenant's name. Owners are responsible for all charges on the property, even when it is rented.
Buying a home in Heritage Ranch? Complete the form below to request an Application for Service. We will email it to you within 2 business days. If you do not receive the application within that time, please call the District office at (805) 227-6230.
A non-refundable $25.00 Account Start-Up Fee will be added to your first bill.
Once your account is set up, you can view and pay your bill through Online Account Access, or see How to Pay Your Utility Bill for other options.
To update your mailing address, use the form below. For other changes to your account, call the District office at (805) 227-6230.
To close your account, complete the form below or call the District office at (805) 227-6230. We’ll confirm your request by email. If you don’t hear from us within 5 business days, please call the office.
If you’re building on a lot that has never had District water or wastewater service, call the District office at (805) 227-6230 to request an application for a new service connection. You may also need a Will Serve Letter.